FAQ

Frequently Asked Questions

Will my dog actually use it?

Probably. We tested it with anxious dogs, high-energy breeds and slow eaters — most start sniffing within 2 minutes. If yours doesn't, we'll refund you, no questions asked.

How long does it keep them busy?

Most dogs forage for 30+ minutes, depending on your dog and how well you hide the treats. Pack the pockets and tuck kibble deep to make it last longer.

What treats work best?

Dry kibble, training treats, freeze-dried meat or small biscuits — anything small enough to tuck into the fabric leaves and pockets.

Is it safe for my dog?

Yes. It's made from soft, pet-safe fabric with a non-slip base. It's designed for sniffing and foraging, not hard chewing, so supervise enthusiastic chewers like you would with any toy.

How big is it?

About 14 inches (35 cm) tall — easy to fold, carry and store. Check the size-reference photo in the product gallery.

How do I clean it?

Machine wash on cold, then air dry. Don't put it in the dryer.

How fast is shipping?

3–5 business days from US warehouses, with free shipping. You'll get a tracking number within 24 hours of shipment.

What if my dog doesn't like it?

Return it within 30 days for a full refund. Just email contact@naravy.com with your order number — you can even keep the mat.